Terms of Service

Last Updated: March 28, 2026

Welcome to Strawhat Software. By engaging with our services, you ("Client") agree to the following Terms of Service ("Terms"). Please read them carefully.

1. Services Provided

Strawhat Software provides software development, applications, and related services. Our services and applications are provided on an as-is and as-available basis.

2. Third-Party Vendor Agreements

If you sign up for or use services that involve a third-party vendor, you agree to abide by the Terms of Service, Privacy Policy, and any applicable usage policies of those vendors. We are not responsible for changes in their services, pricing, or policies. Clients should review vendor agreements before using their services.

3. Client Responsibilities

Clients agree to:

• Provide accurate and necessary information for service delivery.
• Comply with all applicable laws and third-party vendor policies.
• Maintain their own data backups and cybersecurity measures.

4. Data Loss Disclaimer

Strawhat Software is not responsible for data loss of any kind, including but not limited to:

• System failures, security breaches, or cyberattacks.
• Misuse, misconfiguration, or failure of third-party services.
• Client actions, negligence, or failure to maintain backups.

While we take reasonable precautions to protect data, Clients should implement independent backup solutions and disaster recovery plans. The client should work with their Strawhat Software Consultant to learn more on properly configuring multiple backup strategies to avoid being in a position of "no backups".

5. Payments, Billing, Refunds & Commitments

All services, project fees, and charges from our applications are completely non-refundable. We do not issue refunds and all sales are final.

6. Limitation of Liability

To the fullest extent permitted by law, Strawhat Software to include but not limited to our services and third party offerings shall not be liable for any direct, indirect, incidental, or consequential damages arising from service use, including data loss, business interruptions, or security breaches.

7. Termination of Services

We reserve the right to suspend or terminate services if:

• A Client violates these Terms or third-party vendor agreements.
• Payments are not received as agreed.
• Services become impractical due to vendor or security changes.
• Client is no longer supportable due to our judgement at any time at our discretion.

8. Amendments & Updates

Strawhat Software may update these Terms periodically. Continued use of our services constitutes acceptance of any modifications.

9. Governing Law

These Terms shall be governed by and construed under the laws of Wilmington, DE USA, without regard to conflicts of law principles.

10. Contact Information

For questions about these Terms, please contact us:

📧 Email: [email protected]

11. Service or Product Misuse

This section applies to Strawhat Software's services and to any third-party or vendor services provided, integrated, resold, or facilitated by Strawhat Software.

Prohibited conduct includes, without limitation:

• Use that violates applicable laws, regulations, or any third-party/vendor terms and acceptable use policies.
• Unauthorized access to, interference with, or disruption of any service, network, account, or data.
• Circumventing security, usage limits, or controls; reverse engineering, testing, or scanning without written authorization.
• Infringing, defamatory, fraudulent, deceptive, or otherwise harmful activity.
• Use that degrades service performance or harms Strawhat Software, our vendors, or other customers.

Consequences of misuse may include service suspension or termination, notification to affected vendors, and any lawful remedy. Strawhat Software reserves the right to pursue legal action and seek recovery of losses, costs, fees, and damages arising from misuse. Clients are responsible for misuse by their employees, contractors, or users under their account. Report suspected misuse to [email protected].